Shefae:
Egypt's
Digital Medical Portal
Introduction
Shefae is Egypt's comprehensive digital medical portal
designed to revolutionize healthcare services across the nation. The platform
integrates advanced technology with healthcare expertise to provide seamless medical
services to individuals, healthcare providers, insurance companies, and government
entities. Shefae aims to transform the healthcare landscape in Egypt by digitalizing
medical services, enhancing accessibility, and improving the quality of healthcare
delivery in alignment with Egypt's Vision 2030.
Services
Provided
to Individuals
Shefae offers a wide range of services to individuals,
including:
•Creation of a comprehensive electronic medical record
that securely stores all medical information, accessible to authorized
healthcare providers.
•Scheduling medical appointments with healthcare
providers across various specialties.
•Access to telemedicine services, allowing remote
consultations with healthcare professionals.
•Medication management system that tracks prescriptions,
provides reminders, and alerts users to potential drug
interactions.
•Health monitoring tools for chronic diseases, enabling
better management of conditions like diabetes, hypertension, and heart
disease.
•Personalized health recommendations based on medical
history and current health status.
•Emergency medical services with quick access to nearby
healthcare facilities and ambulance services.
•Access to a network of pharmacies with medication
delivery services.
•Health insurance management tools that facilitate
claims processing and coverage verification.
Services
Provided to Insurance
Companies
Shefae provides insurance companies with powerful tools
and services:
•Comprehensive management of medical insurance policies
and claims processing.
•Advanced data analytics for risk assessment and
premium calculation.
•Integration with Third-Party Administrators (TPAs) to
maximize operational efficiency.
•Actuarial expertise in calculating medical insurance
policy values using data analysis and artificial intelligence, providing greater
accuracy and confidence in risk management.
•Medical insurance brokerage consultancy services to
help select optimal medical insurance systems.
•Management of corporate medical affairs, including
implementation of public health rules, workplace safety, occupational disease
prevention, medical supervision of new appointments, periodic employee
examinations, sick leave management, quality policies, and one-stop-shop policy
implementation for company medical files with various
entities.
Services Provided to Healthcare Providers and Medical
Institutions
Shefae offers healthcare providers and medical
institutions:
•Comprehensive medical, financial, and administrative
accounts for each healthcare service provider with superior
features.
•Electronic integration with the platform to store all
information in the patient's medical file and display analytical medical history
to physicians during consultations.
•A powerful assistant for physicians that prepares
analytical medical history, follows a scientific approach in dealing with
disease symptoms, helps physicians reach diagnoses, alerts to drug interactions
and medical contraindications, and provides the latest recommendations in
diagnosis and treatment through a Clinical Decision Support
System.
•Integrated electronic marketing system for all
healthcare service providers.
•Management of contracts between physicians and
healthcare service providers with insurance companies and treatment projects,
including collection of dues.
•Integration with the electronic invoice system for tax
payment.
•Consultancy services for hospital development and
quality standards implementation based on information analysis and medical
feasibility studies.
•Electronic marketplace service for providing all
medical supplies and equipment, managing the supply chain of medicines,
supplies, and medical equipment with unparalleled smoothness and accuracy,
accurately predicting future demand for specific items, and market needs for new
items.
•Professional development program and continuing
education through Shefae School for Continuing Medical
Education.
Services
Provided to Pharmaceutical
Companies
Shefae offers pharmaceutical
companies:
•Electronic and direct marketing services for medicines
and medical preparations to contracted physicians, tracking their journey from
the company to the contracted pharmacy to the end
customer.
•Prevention of counterfeit or adulterated products
through an intelligent drug tracking system from the production line until the
drug leaves the pharmacy to the customer.
•Pharmaceutical market data analysis, sales movement,
and demand forecasting with high accuracy.
•Assistance in opening new markets for Egyptian
pharmaceuticals abroad.
Services Provided to the Ministry of Health and Healthcare
Authority
Shefae supports government healthcare entities
by:
•Ensuring a comprehensive digital transformation of
medical services, which is one of the most important goals of Egypt's Vision
2030.
•Significantly assisting in the implementation of
primary healthcare that focuses on prevention before treatment and applying
public health science rules, supporting the President's initiative for the
prevention of communicable diseases.
•Providing real-time visualization of all medical
services, allowing decision-makers and planning officials to monitor all
elements of medical service such as intensive care units, ambulance services,
and blood banks to identify deficiencies and surpluses, accurately determine
needs and capacity in different coverage areas, and predict future needs based
on artificial intelligence algorithms.
•Implementing an effective mechanism for evaluating the
quality of medical services in a practical manner compared to the procedural
approach taken by government agencies.
•Monitoring any changes in public health and providing
comprehensive analytical information to ensure an early warning system for the
spread of epidemics and public health problems.
Services Provided to Medical Research Centers, Mandatory
Training Authority, and Master's and Doctoral Researchers
•Research centers and master's and doctoral researchers
to conduct their scientific research with high efficiency and
ease.
•Discovery of any changes in public health for any
community or gathering.
•Making the genome bank and bioinformatics sciences of
actual value to all people.
•Training services and production of scientific content
based on needs to serve the continuing medical education
system.
Services
Provided to the Financial Regulatory
Authority
•Development of medical insurance industries and
extending their umbrella to more beneficiaries, reaching comprehensive health
insurance for every Egyptian, whether through public and private insurance
companies or the official authority established for this purpose (Comprehensive
Health Insurance Authority).
•Utilizing professional controls established by
industry experts to clarify the limits of professional responsibility for
members of medical professions and resolving conflicts between insurance
agencies, medical service providers, and service
beneficiaries.
•Establishing an insurance fund against medical
profession errors in cooperation with the Medical
Syndicate.
Services
Provided to the Ministry of
Finance
•Payment of taxes for all medical services promptly as
one of the tributaries of the state's general budget through linkage with the
electronic invoice system.
•Assistance in achieving financial
inclusion.
Services
Provided to the External
Market
•Remote telemedicine consultation services for Arab and
foreign markets with the ability to review electronic medical files through
integration with electronic systems of different medical care
systems.
•Management of attracting Egyptian doctors to Gulf
markets on scientific bases and documenting their information flow and
scientific and practical experiences, which will contribute to providing foreign
currency returns.
•Encouragement and organization of medical tourism
services from Arab and foreign markets to Egypt, with visitors enjoying
high-quality medical and hotel services after linking to the globally protected
medical information exchange protocol.
Services
Provided to the National
Economy
•Provide a source of foreign currency for the Egyptian
economy, reaching up to $45 billion annually in countries with fewer human and
natural resources than Egypt, such as Turkey.
•Prevent brain drain and the migration of doctors
abroad while opening new opportunities for them to provide their services from
within Egypt in foreign currency.
